Frequently Asked Questions
How does the subscription work?
Subscription for coaching. The focus is connected to your goals and addressing the key reasons that brought you here. The service provides 24/7 access with a response rate of 48 hours. This gives space to provide effective feedback.
Can I get a refund if I'm unhappy with my purchase?
If you are unsatisfied with your coaching, you are able to cancel at any time. Because of the investment made by the coach, there are no refunds.
How do I schedule my appointment?
Upon purchasing coaching, you'll receive further instructions on how to book a time for your appointment.
Can I purchase coaching more than once?
Absolutely! Reach out to your coach for questions on moving forward.
Coaching versus Counseling and why you should know the difference.
It should be known that Juan Santos is not taking the role of clinician/licensed mental health professional in this program as the coach. Purchasing the course means that you understand the differences in the role taken and agree to not hold Juan Santos liable in any manner.